Frequently Asked Questions

As long as the upper leather portion of your boots are in good condition, your boots can be resoled 2-3 times on average.

While we make every effort to get the boots in and out of our repair facility as quickly as possible, please allow three to four weeks to receive your renewed shoes. In rare cases, replacement components may be out of stock, in which case a NuShoe representative will contact you via email.

All repairs are done on a first come first serve basis. However, if you have special needs, please contact our customer service staff and we will make every reasonable effort to accommodate you.

NuShoe utilizes original ARIAT components.

Throughout the day, everybody’s feet perspire to some extent. This dampens the leather. Once you remove your boots, they will dry with the creases across the top of the boots. However, if cedar boot trees are put in the boots, the cedar will absorb the moisture allowing the boot to dry in their original form. In addition, removing the moisture from the boot will extend the life of the leather.